Following our recent inspection from Matrix, we’re pleased to announce that Shaw Trust’s Learning and Skills, Employability, Justice and Enterprise divisions, continue to be accredited with the Matrix Quality Standard for information, advice and guidance (IAG) services!
What is the Matrix Standard?
Launched in 2002, the Matrix Standard is a framework used to assess an organisation’s competency in the field of Information, Advice & Guidance (IAG). Matrix accreditation is a recognition of an organisations high standards of IAG delivery. This seal of approval supports IAG providers demonstrate their knowledge and passion for the sector.
Any organisation which manages, administers and delivers an IAG service to support individuals in their career, learning, work or life goals has the chance to achieve matrix accreditation. This is regardless of whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website.
Congratulations to all of our staff who continue to go over and above in their support of those we work with to ensure we meet, and exceed, the Matrix Standard.
Matrix Assessment 2021 report highlights:
There is a strong sense of purpose and people truly believe in improving people’s lives. Staff are positive about how they can and do affect the lives of beneficiaries.
At the very core of Ixion is a well trained and supported workforce which is passionate about reaching out to enable and empower beneficiaries to realise their potential. All deliverers of IAG/support are highly committed to equality, social inclusion and social mobility.
Investment in staff Continuing Professional Development (CPD) ensures that beneficiaries access the most up-to-date information from well-trained professionals.
There was consistent and strong beneficiary testimony about the quality of the support provided and particularly the friendliness and professionalism of staff.
Support provided to beneficiaries to overcome barriers to learning is provided to a great extent.
Technology has been fully embraced as the delivery continues remotely online during the Covid-19 lockdown. Ixion had already invested in technology and skills ready for more virtual delivery and this has proved fortuitous in the current situation.
Joanna Audley, Continuous Improvement Director for Shaw Trust comments:
“Our staff’s dedication to support those we work with to overcome barriers in a non-judgmental way and their genuine desire to improve lives and their strong sense of purpose ensures we are meeting Shaw Trust’s core values of fairness, equality and opportunity and breaking down barriers to enable social mobility.”