Updated 19 October 2020
As an WHP JETS Employment Advisor you will be providing a advice and support to guide, encourage and support participants to overcome barriers to employment and achieve realistic job goals. This will be mainly delivered remotely via phone, video conference and other digital channels.
Integration Manager WLA WHP Jets
Apply for this role in London
Reporting directly to the Regional Operations Manager. The Integration Manager is responsible for leading the strategy that ensures effective integration of services between the Local Authorities, wider borough services and providers and the West London Alliance employment programmes.
These services would include but are not limited to:
- Health and wellbeing
- Debt and budgeting advice
- Housing and accommodation
- Family services
- Learning & skills
Leading a team of Integration Liaison Officers that will cover the 7 boroughs that make up the West London Alliance which include, Barnet, Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon and Hounslow.
Customer Support Officer
Apply for this home based role
Reporting directly to our Customer Support Team Leader. The Customer Support Officer will manage the referral process of all participants to the Work and Health Programme Job Entry: Targeted Support (WHP-JETS) and process all required information to and from DWP. This will include processing referrals from Jobcentre Plus, making initial contact with participant to agree first appointment via email and phone as well as maintaining the Department for Work and Pensions (DWP) Provider Referral and Payment system (PRaP) records throughout the participant’s time on programme.
Employer Account Manager WHP JETS
Apply for this role in the Home Counties area
Reporting directly to the Regional Employer Manager. The WHP-JETS Employer Account Manager role is responsible for winning, developing and retaining key employer partnerships to support the contractual requirements of the WHP-JETS programme.
The post holder will work in conjunction with Operational teams to provide employer relationship management to drive performance objectives, deliver sales tools, manage accounts, support recruitment initiatives, and drive employment outcomes for participants.
Integration Liaison Officer WLA WHP JETS
Apply for this role in the London area
Reporting directly to the Integration Manager. The role will be aimed at supporting the performance of the expanded West London Alliance Work & Health Programme Job Entry – Targeted Support (WLA WHP JETS) Programme.
The role of the Integration Liaison Officer WLA WHP JETS is to ensure an effective integration of services between the Local Authority, wider borough services and providers and the West London Alliance employment programmes, with the aim of creating a “single front door” approach that will ultimately assist residents into suitable employment.